Moderator: Rodica Tuchila, Advisor, Romanian Banking Association
TOPICS:
• Putting the customer at the center of your digital strategy
• Overcoming the challenges to digital banking by producing a digital-friendly culture
• Adoption and migration: encouraging current consumers to use digital services
• Pursuing new markets through digital technology: banking the unbanked
• Modernizing banking regulation for the digital age
• Using apps to achieve increased customer value
• Developing payments for the mobile world
• E-banking – cyber security and data protection across various platforms
Moderator: Ovidiu Demetrescu, General Manager, London Brokers
TOPICS:
• Technology as a business transformation tool
• Newest insurance industry legislative regulations, technology and new compliance standards
• Digitalization changing market dynamics and the new digital players
• Customer engagement and how are insurers adapting
• Ways of insurers to cope with the flood of data that will come with the Internet of Things
• Artificial intelligence and predictive applications shaping the insurance industry
• Business value of digital to the insurance company
• Collaboration tools and their benefits for insurance