Intercontinental Hotel, Bucharest
23 February 2017


About the Event

The Diplomat Bucharest organizes DIGITAL BANKING & INSURANCE CONFERENCE on February 23, 2017 at InterContinental Hotel in Bucharest, Fortuna Hall, starting 9.00 AM.
The event is dedicated to raising awareness of the challenges and opportunities the digital era brings along.
Digitalization is radically transforming the banking & insurance industries, enabling new products, services and business models. This transformation will take time to complete, forcing banks and insurance companies to act now and embrace new technologies to a sustainable business strategy.
Back to the turn of the millennium, there was a world without Google, Facebook, digital tablets, Apps and Smartphones. This shift has brought enormous changes in consumer behavior and expectations. As more and more people engage with the new technologies, it is changing nearly every business model.
Both banking & insurance industries are undergoing a fundamental transformation. Customer onboarding and engagement, underwriting and risk management, billing and claims – all these areas are being changed by the digital innovations.
The new wave comes with the power of innovation, the digital transformation of the banking & insurance industries being one of the key challenges ahead – and certainly a big opportunity for the industries to renew themselves.

THE DIGITAL BANKING & INSURANCE CONFERENCE 2017 brings together all key stakeholders to share insight and ideas on banking & insurance in the digital age, offering an unmatched opportunity for dialogue and interaction.

As 2017 unfolds, financial services firms must address the twin challenge of delivering digital transformation wins for their organizations while ensuring compelling digital experiences for their customers and employees.


February 23, 2017
9:00 - 9:30
Welcome coffee & registration of participants
9:30 - 11:00
Session One – BANKING
Moderator: Rodica Tuchila, Advisor, Romanian Banking Association
• Putting the customer at the center of your digital strategy
• Overcoming the challenges to digital banking by producing a digital-friendly culture
• Adoption and migration: encouraging current consumers to use digital services
• Pursuing new markets through digital technology: banking the unbanked
• Modernizing banking regulation for the digital age
• Using apps to achieve increased customer value
• Developing payments for the mobile world
• E-banking – cyber security and data protection across various platforms
11:00 - 11:15
Questions and Answers
11:15 - 11:30
Coffee Break
11:30 - 11:35
"More than digital"
11:35 - 13:00
Session Two - INSURANCE
Moderator: Ovidiu Demetrescu, General Manager, London Brokers
• Technology as a business transformation tool
• Newest insurance industry legislative regulations, technology and new compliance standards
• Digitalization changing market dynamics and the new digital players
• Customer engagement and how are insurers adapting
• Ways of insurers to cope with the flood of data that will come with the Internet of Things
• Artificial intelligence and predictive applications shaping the insurance industry
• Business value of digital to the insurance company
• Collaboration tools and their benefits for insurance
13:00 - 13:15
Questions and Answers
13:15 - 14:30
Networking lunch

Confirmed Speakers

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    Sergiu Oprescu

    Executive President, Alpha Bank Romania
    President of the Romanian Banking Association’s Board of Directors

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    Ruxandra Avram

    Head of Market Infrastructures Oversight Department, BNR

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    Marian Ignat

    Director, Digital Banking, BCR

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    Razvan Grigorescu

    Information Security Manager / CISO CEC BANK SA
    President of the IT&C Security Commission – Romanian Banking Association

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    Toma Cimpeanu

    Executive Director, ANSSI

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    Rodica Tuchila

    Adviser, Romanian Banking Association (RBA)

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    Adrian Marin

    President of UNSAR, CEO Generali Romania

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    Ionela Stan

    Manager – EY Romania

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    Teodor Blidarus

    President of ANIS Romania

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    Teodor Tarle

    Business Advisor Financial Services, BearingPoint

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    Ovidiu Demetrescu

    President of the Board, ARBA - Asociatia Romana pentru Buna Administrare

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    Alexandra Olteanu

    General Manager, All to Know Consultanta & Training



    • €149

    • Individual

      • Regular seating
    • Register
    • €1090

    • Corporate Table

      • Eight seats per table
      • Corporate name with logo on table card at
      • the event, preferred placement
      • Corporate name mentioned on website
    • Register
    • 15%


      • Early bird registration
      • until January 27
      • 15 per cent Discount
      •   ;
    • Register
Fees do not include travel, accommodation or other costs
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Our Partners

To receive information on how you can increase awareness of your brand or re-affirm your status as a key player or major investor, please do not hesitate to contact us on email: or phone: +40 31 422.23.69

Organized by


Gold Partner




With institutional support of


With the participation of


Media Partners



Intercontinental Hotel Bucharest

Blv. Nicolae Bălcescu 4, Bucharest 010051, Romania

TEL: +40-21 310 2020


For general informations regarding the event and for press inquiries please contact Mirela Gavra at email: or phone: +40 31 422.23.69.


20, Brailita Street, 1st Floor
Sector 3, Bucharest,


+40 31 422.23.69
+40 726 652 932